Get off message & on belief

Don't be a messaging robot.

Earlier this week, I was invited to give a workshop for 501 Commons volunteers. My advice to get off message raised a few eyebrows. Don’t we want everyone ‘on message’?! Nope, you want them ‘on belief’. Here’s what I mean. … Continue reading

Word of the Week: Perspective

Word of the Week: Perspective

This image is a classic. I can only see a young woman. Many can only see an old woman. Some can see both. It’s all a matter of perspective. Perspective comes out most strongly in the words we choese and … Continue reading

A brand, a guy and a glitch

A brand, a guy and a glitch

At 5:06 am on Sunday, September 18, 2011, it was raining cats and dogs in Seattle. It was pitch black and, although not cold per se, it wasn’t balmy. Along with 404 others, I decided it was a mighty fine … Continue reading